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How to turn off heart-pumping activities reminders?

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‎06-16-2021 10:24 - last edited on ‎06-18-2021 18:41 by Fitbit Moderator

‎06-16-2021 10:24 - last edited on ‎06-18-2021 18:41 by Fitbit Moderator

I have already disabled ALL notifications as well as ALL Health & Wellness reminders, but I still constantly keep getting annoying reminders on my Sense including "Regular exercise naturally lowers anxiety. Try a light activity that gets your heart rate into fat burn zone" among others. How do I turn these off?

 

Moderator Edit: Clarified subject and updated label

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‎06-18-2021 18:39 - last edited on ‎06-17-2024 07:52 by Fitbit Moderator

‎06-18-2021 18:39 - last edited on ‎06-17-2024 07:52 by Fitbit Moderator

Hi @leikai. Welcome to the Community Forums.

Thanks for the steps tried prior to posting. I understand how you're feeling about those ongoing notifications and I'm sorry for this inconvenience. To investigate on my end, may I know the model of your phone? Even though you tried turning off all Health and Wellness reminders, did you have the option to turn off the Get your heart pumping reminders?

In the meantime, please give a try to the following steps:

  1. Remove your Sense from the Bluetooth settings.
  2. Force quit the Fitbit app and reboot your phone.
  3. Restart your watch to refresh its performance.
  4. Open the Fitbit app and pull down on the screen to force a manual sync.
  5. Check if the reminders are still off and monitor your watch in the next days.

Hope this helps.

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