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I can't charge my Fitbit Sense

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-29-2021 16:14 - last edited on ‎10-31-2021 13:11 by Fitbit Moderator

‎10-29-2021 16:14 - last edited on ‎10-31-2021 13:11 by Fitbit Moderator

I can't charge my Fitbit Sense. Only a coule months old. What can I do?

 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎10-29-2021 16:33

‎10-29-2021 16:33

get a new charger or see if you can clean the charger you have..

Best Answer

‎10-29-2021 17:45

In response to lablover55

‎10-29-2021 17:45

Hey, I did both of those things. Tried to clean the contacts on the fitbit and on the charger. Tried different outlets and charger adapters. Nothing is working.
Best Answer

‎10-31-2021 13:30

In response to Dirtninja

‎10-31-2021 13:30

@Dirtninja Welcome to the Community Forums. @lablover55 Thanks for stopping by to help our member.

 

@Dirtninja I'm sorry your Sense isn't working correctly, and thanks for every step tried prior to posting. I understand how you're feeling and if you've also exhausted the steps described in this help article, I'd recommend getting in touch with our Support team. They have the necessary tools to investigate your watch's behavior and see what can be done to bring you back on track. Please click here to get connected with them, and keep the communication with them.

 

Hope this helps.

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0 Votes