Innacurate Readings on Sense but Not on App

[Dumky3]

The dials showing progress on both hourly activity and exercise completed are inaccurate on my recently purchased sense.

See attached photos for details.

They are however accurate on my Samsung Galaxy 10 Fitbit app.

Please advise

Moderator Edit: Clarified subject

[Marrrmaduke · Accepted solution]

@Dumky3 the calculations of the stats are done in the cloud (on Fitbit servers) and not on the watch itself. It means they need to sync back to populate the Today app on your sense (the widget in your pics). Sometimes it may take a while. You can try rebooting the watch by pressing and holding the button for 10 seconds until the screen goes black and logo flashes.

[Dumky3]

Thanks, tried it and it worked🙏👍

[Marrrmaduke]

@Dumky3 Awesome! 😊 

[Dumky3]

Of course I do think it's a bit awkward to have to reset the watch manually every day...