help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is Fitbit losing 3rd party app support

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2021 11:53

‎11-12-2021 11:53

I was using Fitbit with MapMyRun for a few years.  It worked great.  Now it is no longer supported. I’ve confirmed this with MapMyRun.  I’ve noticed that some of the other apps I use, no longer syncs.  

Is Fitbit reducing third party app support?

Best Answer
0 Votes
5 REPLIES 5

‎11-12-2021 12:25

‎11-12-2021 12:25

That's a good question. I can no longer find a link to the partnership page n the home page.

Best Answer
0 Votes

‎11-12-2021 14:00

In response to SunsetRunner

‎11-12-2021 14:00

Api by Fitbit are still present. Its the third part app tht need to implement it.

But in general I'm agreed it seems lots of apps are not more interested to part with Fitbit (look at Strava that remove there app from the ionic/versa)

Best Answer
0 Votes

‎11-12-2021 23:05

In response to Guitarplayer

‎11-12-2021 23:05

It could be related to the development process, due to issues with OS 4, following the introduction of OS 5 (Sense & Versa 3), in some cases it's no longer possible to make changes that work on all watches.

 

Also development for OS 4 has had end of life mentioned, that means apps may not be maintainable in the near future. This could become an issue.

 

Lastly if there is a change with a different type of OS, it would be a major rewrite, not worth it for the small number of Fitbit users in comparison to other brands. Of course an OS change may also alter things in other ways.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎11-13-2021 09:55

In response to Guy_

‎11-13-2021 09:55

@Guy_ wrote:

It could be related to the development process, due to issues with OS 4, following the introduction of OS 5 (Sense & Versa 3), in some cases it's no longer possible to make changes that work on all watches.

 

Also development for OS 4 has had end of life mentioned, that means apps may not be maintainable in the near future. This could become an issue.

 

Lastly if there is a change with a different type of OS, it would be a major rewrite, not worth it for the small number of Fitbit users in comparison to other brands. Of course an OS change may also alter things in other ways.

The poster is talking about the partner apps that used to link to your Fitbit account. This has nothing to do with the OS or the apps on your Sense.

Best Answer

‎11-13-2021 18:06

In response to SunsetRunner

‎11-13-2021 18:06

I use connected shoes with Maymyrun.  Fitbit used to work great.   Even with Strava. It seems that Fitbit is closing the circle on partner apps.  

Best Answer