11-21-2021
08:16
- last edited on
11-22-2021
12:14
by
LizzyFitbit
11-21-2021
08:16
- last edited on
11-22-2021
12:14
by
LizzyFitbit
I was browsing the web looking for black Friday deals on a Sense and came across this website with "Fitbit" logos all over it, and great deals. Maybe TOO great. Is this a valid Fitbit outlet? https://www.fitbisense.com/shop/smartwatches/fitbit-sense/
Moderator Edit: Clarified subject
11-21-2021 08:23
11-21-2021 08:23
It does not look legit, for the prices, and particularly the URL 'fitbisense', omitting the final 't' of Fitbit, to make it look legit at a quick glance. There have been several other fake scam "fitbit" web site sales in the past, maybe starting up again.
11-21-2021 08:30
11-21-2021 08:30
Yes, those made me wonder as well. I was hoping an official from Fitbit could verify so I can let it go. 😊. Thanks for responding, I will probably go with Sam's Club.
11-21-2021 08:35
11-21-2021 08:35
I notified an official Fitbit moderator and I expect they will verify it as bogus and remove the reference.
11-21-2021 09:34
11-21-2021 09:34
Ok, I'm staying away!
11-21-2021 10:16
11-21-2021 10:16
I'm not clicking the link, but that address even looks like one of the fakes posted on here in the past. There are no secret outlets. Unless it's a well known retailer, you wouldn't be getting a warranty even if you got a great price. As long as I've been around, I haven't seen any authorized retailers lower than when Costco has them on sale. Plus, 100% satisfaction guarantee. If you find something doesn't work as you expected, Costco would likely have your back. .
11-22-2021
12:11
- last edited on
06-02-2024
04:48
by
MarreFitbit
11-22-2021
12:11
- last edited on
06-02-2024
04:48
by
MarreFitbit
Hi there, @RunForrestRun. @JohnnyRow and @MarkMM Thanks for your insights and suggestions.
@RunForrestRun Thanks for bringing this website to our attention, and your interest in our Fitbit Sense. As our friends mentioned, this isn't an official reseller from Fitbit. I understand your concern and if you decide to purchase the Sense or any other Fitbit product, I'd recommend making your purchase from either our official website or an authorized retailer as this will ensure you get a legit Fitbit product that is covered by our warranty policy.
Please note in certain occasions our Fitbit devices and accessories are on sale. The best way to know about it is subscribing to our newsletter to receive any news via email.
11-24-2021 16:44
11-24-2021 16:44
I am sorry to say I didnt catch this before I ordered from them. Are you saying that these will be fakes?! Maybe I should cancel with my visa card. My card was hacked last night and visa notified me that $1050 was charged to a GOFUNDME acct. They canced it and canceled my card. Supposedly the watch has been shipped...
11-25-2021 03:56
11-25-2021 03:56
If you have to wonder, don't buy from there.
11-25-2021 04:09
11-25-2021 04:09
You have to be hyper vigilant today regarding scams, malware, etc. @RunForrestRun I did not even open the link you provided.
11-27-2021 10:20
11-27-2021 10:20
@robintori Here's another thread from two years ago. No one reported receiving anything.
11-29-2021
12:53
- last edited on
06-02-2024
04:48
by
MarreFitbit
11-29-2021
12:53
- last edited on
06-02-2024
04:48
by
MarreFitbit
Hi everyone, and welcome to our new member.
@robintori Thanks for letting us know about the purchase, I'm sorry you've had this experience. I understand your concern and you can try contacting your credit card company to receive further assistance about your purchase. In the future, if you wish to purchase a Fitbit product, please visit our official website or check the authorized retailers list as this will ensure you get an original product.
@lablover55, @Clove6060 and @MarkMM Thanks for stopping by to share your insights about this situation.