10-28-2020 06:43
10-28-2020 06:43
I just set up up my sense. Been using a couple days. Every time I press the side button my sense flashes bright like a camera flash. Sometimes it double flashes. Is it suppose to do this. Then I have an android phone. I can not get the notifications/texts from my phone to come on the sense. I have tried to see how to pair it. What am i missing. Thank you
10-28-2020 06:56
10-28-2020 06:56
No, the screen should not flash when you press the button on the side. This may be worth a conversation with customer support.
As to notifications
1) Have you set up the notifications setting in the fitbit app on your phone?
2) Is either your phone or your watch in do not disturb or sleep mode.
The default is that your phone will not vibrate if your phone is in do not disturb mode (but you can change this if you want).
Your watch will not give you notifications if the watch itself is in either DND or sleep mode.
Good luck
10-28-2020 08:58
10-28-2020 08:58
Thank you for the help!