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Having to log into the app to see my steps

‎07-23-2025 13:32 - last edited on ‎07-23-2025 17:21 by Fitbit Moderator

‎07-23-2025 13:32 - last edited on ‎07-23-2025 17:21 by Fitbit Moderator

Why do i all of a sudden keep having to log into the app to see my steps etc? It used to stay logged in.

 

Moderator edit: clarified subject.

Best Answer
1 REPLY 1

12 hours ago

12 hours ago

Hi @Jill2022 - normally clock faces show your steps but if you have one that doesn't try changing to one that does.

Also swipe the watch face to the right to get to Quick Setting and make sure Sleep is not enabled and Wrist Wake is, so that the watch display comes on automatically when you look at it, displaying all the information you have chosen.

Even so if you double tap it the display will come on and you should also be able to swipe up, and if configured, it will show your steps in Core stats, though an appropriate clock face is the best choice.

Author | ch, passion for improvement.

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