'Manage Devices' is NOT Recognizing my Samsung Note 10+

[AndiV]

Sense friends, I just checked for any updates on my Samsung Note 10+ and I am running the latest software, on my Sense I am running version 44.128.1.42.  When I go into settings> vibration & audio> manage devices, my Sense "searches" and my phone never comes up.  When I log into Spotify on my Fitbit App and then try to access Spotify directly from my Sense the "Connect to a Device " screen comes up and my phone is NOT on that screen either (but my Firestick is??!?) BUT if I start Spotify on my phone and then look at my Sense, its looks at though my phone is on there as the device playing the music. This may be 2 separate problems but I feel like when I have had similar problems in the past with my Fitbits and my phones its always been related.  Please help!

I have tried....... factory resetting my Sense (2x), removing the Sense from Fitbit app (2x), removing and re-adding the Sense (both Controls and just Sense) to my bluetooth, powering on and off both Sense and phone multiple times......  I am beginning to think I am doomed to forever have issues with Fitbits and my phone. UGH. Please help!

[Rich_Laue]

Is your headphone or phone's Bluetooth in discovery mode? 

[AndiV]

Yes, I am hitting "scan" on my phone's bluetooth menu at the same time the Sense is "searching".....

[Xipher_404]

Did you enable "Music Controls"?

Your phone want show up as it's already paired.

 

[AndiV]

It was pairing earlier and now the "Waiting to pair" just circles and then I get a failed to pair notification but on my phone's bluetooth it says "Sense Connected".  What does your Fitbit show under "Manage Devices"?

[techcop]

I think you have a lemon. Return to Fitbit and get another Sense. It should connect with no problems. 

[Annvdv]

Ik heb juist hetzelfde probleem met mijn Samsung As21 en mijn fitbit sense. Al een oplossing?