Messenger

[Traceytheshire]

I have a new sense, I've set it up to receive fb messenger notifications and I got it to work... Once. Not again. I receive emails only. I had the same problem with versa 2, I've followed all suggestions so far to no avail. My phone is Huawei Nova 2i.

[sancho90]

Hi @Traceytheshire,

have you tried the settings beneath:

To reliably receive notifications on the Huawei P30 Pro and to be able to synchronize reliably, you should proceed as follows:

• Allow notification access: Go to Settings - > enter Notification access in the search field and activate it for the Fitbit app.

• Turn off power consumption warning: Settings - > Apps - > Apps - > Fitbit - > Power Usage Details, then disable the power usage warning there.

• Manual start: Settings -> search for app start and then search for Fitbit. There on manual and activate all three options for Fitbit.

  
• battery optimization: not allowed for the Fitbit app
  

I use a Huawei P30 Pro and a Sense (previously Ionic). It works flawlessly with these settings together. 

Sorry for the screenshots in foreign language but the screens should look the same except the wording.

Good luck!