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Microphone stopped working

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‎06-13-2022 16:11

‎06-13-2022 16:11

Hi all

 

I know there have been other case about this. But I can't seem to find any solution yet.

Anyone has any update/solution on this issue?

I tried all the troubleshooting, my mic is turned on and when I get a call I can hear well the person speaking, but they can't hear me. Same with Google assist, it can't hear me either.

My mic is clean, I erased the whole watch and connected it again and again, shut it down and open it. I literally did EVERYTHING suggested everywhere with no luck.

I had issues of other sorts with my watch when I got it a few months ago, they sent me a new one and the issues were still there in and off but less of a pain, never had issues with my mic though, until just now...I even changed phone to see if the issue was with my phone, and nop!

Please help!

 

 

 

 

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‎06-15-2022 10:12

‎06-15-2022 10:12

Hi @Emilyferland.

 

As it seems as though you have tried all of the troubleshooting measures, I think your only option is to contact customer support (here) as it could potentially be a hardware issue. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

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2 REPLIES 2

‎06-15-2022 10:12

‎06-15-2022 10:12

Hi @Emilyferland.

 

As it seems as though you have tried all of the troubleshooting measures, I think your only option is to contact customer support (here) as it could potentially be a hardware issue. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎06-15-2022 11:16

In response to N8teGee

‎06-15-2022 11:16

Thank you for the input. I guess it's my last option now.
Best Answer