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Missing Exercise Sense

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‎04-29-2022 00:53 - last edited on ‎05-07-2022 11:41 by Moderator Alum

‎04-29-2022 00:53 - last edited on ‎05-07-2022 11:41 by Moderator Alum

I did a walk in Spain recently and was looking yesterday to compare the Splits with yesterday's walk.

 

But, the one from March 27th has disappeared. However, I know it was recorded for a few days because I screenshotted the Map and Elevation at the time and still have the screenshots.

 

In fact, yesterdays exercise is the only one mapped since the middle of February. Specifically the one disappeared from the 27th is the only one I can prove but I can't imagine I haven't done lots of GPS tracked events.

 

Any idea what may be happening?

 

 

Moderator edit: subject updated for clarity

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‎05-07-2022 11:41 - last edited on ‎07-24-2023 09:32 by Fitbit Moderator

‎05-07-2022 11:41 - last edited on ‎07-24-2023 09:32 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @PeteH101. 

Thank you for sharing all these details about the inconvenience you've been having with your Sense watch. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with other details about this. 

Davide | Italian and English Community Moderator, Fitbit


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