I have Android, Samsung Galaxy S10+ and the "next track" and "previous track" arrow buttons and the "pause" button all work fine. Only thing I'd suggest is to reboot the Sense and your phone after pairing to see if this helps. When I first paired Sense Controls I had an issue with pause not doing anything but it appears to work fine now.
On a different note, the only place I've found to access this on the Sense is by double pressing the button and in the shortcuts pressing the music icon. I'd figure there'd be an "app" or something but nope (there is a "media" app but that's for the subscription services and i'm assuming to download music). If you scroll from left to right to access quick settings there is a volume icon there but it only controls volume, not music playback. Is there any other way to access the music playback control function?
Lastly, while on this screen to control music playback, with the new button function where a single press of the button brings you back to the clockface, is there the ability to turn off the screen manually? Or do you have to wait for the screen to timeout?
