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My Fitbit Sense does not work. Not syncing with the app.

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‎09-19-2022 08:46

‎09-19-2022 08:46

My Fitbit Sense does not work. They have sent me 2 new Fitbit Sense and all have lost the connection to the app. Except the last one won’t even charge up. 

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‎09-23-2022 10:37

‎09-23-2022 10:37

Hi, @Ggsn4 welcome to the community, I suggest you first review the numerous post about charging your "Sense", the issue with the 4 cable pins, cleaning the back of your "Sense" and Why isn't my Fitbit device's battery charging?  

If these steps fail and you are still not able to get your "Sense" to come to life or pair with the Fitbit app on your phone then talk to "Customer Support" using the chat facility or phone for a prompt response.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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