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My Sense doesn't show widgets or stats

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‎03-18-2022 13:30 - last edited on ‎03-23-2022 19:45 by Fitbit Moderator

‎03-18-2022 13:30 - last edited on ‎03-23-2022 19:45 by Fitbit Moderator

Daily stats do not appear after scrolling clock face up

 

Moderator edit: updated subject for clarity

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‎03-23-2022 19:44 - last edited on ‎08-08-2024 11:44 by Fitbit Moderator

‎03-23-2022 19:44 - last edited on ‎08-08-2024 11:44 by Fitbit Moderator

Welcome to the Fitbit Community, @NewbieSR.

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for the information provided.

Please make sure your Widgets are not hidden. For instructions on how to add a Widget, please visit this article, open the Sense menu and scroll down to the submenu "To add a new widget".

If all the Widgets are added but you still can't see your stats, I would recommend restarting your Watch by following these steps.

Hope this helps.

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‎03-23-2022 19:44 - last edited on ‎08-08-2024 11:44 by Fitbit Moderator

‎03-23-2022 19:44 - last edited on ‎08-08-2024 11:44 by Fitbit Moderator

Welcome to the Fitbit Community, @NewbieSR.

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for the information provided.

Please make sure your Widgets are not hidden. For instructions on how to add a Widget, please visit this article, open the Sense menu and scroll down to the submenu "To add a new widget".

If all the Widgets are added but you still can't see your stats, I would recommend restarting your Watch by following these steps.

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer

‎08-10-2022 07:17

In response to EdsonFitbit

‎08-10-2022 07:17

I had a software update on my FitBit Sense and all the Widgets disappeared.

I have restarted my FitBit Sense and I still do not have Widgets.

How do I add Widgets back to my FitBit Sense?

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0 Votes

‎08-10-2022 12:23

In response to Brier

‎08-10-2022 12:23

Hi @Brier - after syncing you can try restarting the Sense with a full Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it. It is probably a good idea to logout of the fitbit app and restart your phone too.

Author | ch, passion for improvement.

Best Answer