help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Sense is not receiving any notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2020 16:26 - last edited on ‎12-30-2024 10:37 by Fitbit Moderator

‎11-12-2020 16:26 - last edited on ‎12-30-2024 10:37 by Fitbit Moderator

My Sense is not receiving any of my notifications. I have tried the test call, it doesn't vibrate. I have shut it down. Unpaired and repaired it. I miss having my notifications at my wrist. Help!

 

 

Moderator edit: updated subject for clarity. 

 

Best Answer
0 Votes
1 REPLY 1

‎11-12-2020 19:24

‎11-12-2020 19:24

Your sense needs to be paired to the Bluetooth of your unknown phone for notifications to be sent @Kylee-H.  

First check the quick settings to see if sleep or DND is not enabled. 

I would check your settings. 

 

Yes you can unpair the tracker from the phones Bluetooth. This will only hurt a sync issue, and the user will not be able to repair the tracker to Bluetooth. 

Best Answer
0 Votes