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My Sense tracks too much elevation

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‎04-20-2022 21:19 - last edited on ‎04-27-2022 18:09 by Fitbit Moderator

‎04-20-2022 21:19 - last edited on ‎04-27-2022 18:09 by Fitbit Moderator

My sense thinks I start my walks at over 20,000 feet of altitude.  I don't live in Tibet!

 

Moderator edit: updated subject for clarity

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‎04-27-2022 18:08 - last edited on ‎07-24-2023 09:36 by Fitbit Moderator

‎04-27-2022 18:08 - last edited on ‎07-24-2023 09:36 by Fitbit Moderator

Thank you for visiting the Fitbit Community, @foejang.

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for the information provided.

I noticed that you've been in touch with Customer Support. If after following their instructions you continue having the same issue, please let them know in order to get further assistance. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have you received the answer you were looking for? Choose the post as the best answer!

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