My experience with Sense and Customer Service

[Nihonjin]

Hi everyone,

(Fix watch myself?) Since Fitbit doesn't want to stand behind a good watch stopping because I used it in shallow water exercise once, even though it says water resistant to 50 meters, how can I take it apart and see what I can do? Any manuals out there, or anyone try it??

Moderator Edit: Clarified subject

[Guy_]

Hi again @Nihonjin - if your watch got wet and stopped working it is not fixable. The internal circuitry is permanently damaged and you won't be able to find parts to replace them. Even if you could, a new watch can work out cheaper and will come with warranty.

If it's under warranty it can be replaced, if not you can still find a new Sense with warranty in the shops perhaps or buy a different watch or brand.

I moved your post to the Sense forum to keep things organised.