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My sense no longer receives notifications

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I have had to continually, sync, disconnect my sense, turn off system sharing etc in order to receive notifications since getting the sense and still continually doing these things but no notification a are coming through now even though I’ve picked what notifications to receive. This sense is new and shouldn’t be having these sorts of issues. Contemplating going back to an Apple Watch 

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8 REPLIES 8

You try holding the button until Fitbit logo appears then release and let the watch reset?

 

also turn off and on your phone.

 

 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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Hi, @Blissfull welcome to the community, may I suggest you review How do I get notifications from my phone on my Fitbit device? 

let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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I have done all of these things and continually have to turn my phone off for a while and then back on and notifications still don’t come through.

On the rare occasion they start coming through again it doesn’t last all day so have to repeat these processes multiple times a day.

a I appreciate your response greatly ☺️

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I’ve done all of the tips and tricks on how to get notifications to my Fitbit and none of them work. This watch isn’t even 12 months old and so frustrating.

Thank you for your response to my question, I appreciate your input 😊

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I’ve done all of these multiple times all to no avail.

Thank you for your reply ☺️

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Hi, @Blissfull, have you checked to ensure Do Not Disturb is disabled on your "Sense"? Swipe left from the clock screen>settings>quiet modes>Focus mode off>DND off>Sleep mode off>scheduled mode off hours off. Return to clock face & sync your app on your phone.

Let us know how you get on (I apologise if you've tried this already).

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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I didn't change to do not disturb...but that was my problem!  Thank you Gr4ndp4

 

 

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Hi, @sgoldwater, I'm pleased you sorted it out.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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