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New Sense kept restating now nothing

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‎12-25-2020 16:31

‎12-25-2020 16:31

I've had my sense for about two weeks. Today while wearing it the Sense began restarting continously. Nothing I did would stop it from restarting. After it died I hooked it to the charger but it won't charge and won't turn on. It's completely dead and non responsive. Holding the button does nothing at all. 

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‎12-25-2020 23:10

‎12-25-2020 23:10

Hi @w2wma That doesnt sound good at all. You will need to contact Customer Support 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-26-2020 04:37

In response to NellyG

‎12-26-2020 04:37

I charged it over night and now it's just restarting over and over again. The logo appears it vibrates real quick the three screen goes blank and it just keeps doing that over and over

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