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New Sense won't hold a cage and wrong degrees

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I just bought a brand new Sense because I dropped my old one. It was a great product so I bought one again, well this time I get a 2 day charge and my temp is in Celsius instead of Fahrenheit. I have done everything I could think of to do but I just couldn't figure it out. I even talked to customer service and went through the steps they asked me too. They eventually went 🤷‍:male_sign: have a good day. This is an expensive product and just be blown off, albeit in a really nice way, makes me not want to buy another product. I love fitbit but this is crappy

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The temp units setting is separate from the main app units setting for skin temp.  Weather temp is set with the weather app.

From  phone app Today screen:

Profile Pic > Sense > Gallery > Sense tab at top > Weather > Settings > Unit

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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3 REPLIES 3

The temp units setting is separate from the main app units setting for skin temp.  Weather temp is set with the weather app.

From  phone app Today screen:

Profile Pic > Sense > Gallery > Sense tab at top > Weather > Settings > Unit

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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I was having the same problem… Thank you so much. Your instructions worked ….. I finally am back to Fahrenheit!!!

 

to the gentleman who asked the question, if you have your Fitbit set to always displaying ON it will eat up the battery in no time. Because of this I usually have mine set to SCREEN WAKE Automatic or Manual.

 

Hope that helps…..

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Thanks a bunch that worked

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