No longer auto synching?

[Robyne4]

When did the Sense stop auto synching?  Every time I open my app now, I have to synch my Sense to see stats on the app.  It didn't used to do that.  It always synched on it's own.  Just strange and something else manual required now.

[Guy_]

Hi @Robyne4 - to make sure it is not a local issue, logout of the Fitbit App swipe off the active window and in Android clear the storage cache and force stop it. Restart the phone and the watch.

If the problem persists have a look at battery optimisation on the phone to make sure the app and associated services can run in background.

[VLJ5459]

FitBit does not have quality products they only last 60 days or 6 months I've purchased and had them replaced or repaired and it's only repaired temporarily waste of money

[Erika616]

Mine’s not syncing at all!

[Rich_Laue]

If your Sense is not always syncing. On android, make sure that it always has access to Bluetooth and location services.

Also do not swipe the fitbit app out of memory.