No step count

[Lisa456]

Hi

the step count and the sleep app have gone from my Fitbit app. I have tried logging out and back in, I have gone to edit menu and tried adding them, but will not let me have the option to add 

I have also rebooted my watch which is a Fitbit sense and still nothing 

I am at my lost resort …. Please can you help 

[Guy_]

Hi @Lisa456 - did you try logout of the app, and clear the storage cache and force stop it or swipe off the active session.

Restart both the watch and phone and check they are syncing and then try Edit again, top right of the main part. You may need to scroll down for Sleep tile.

[Gr4ndp4]

Hi, @Lisa456, welcome to the community, check that you have not inadvertently removed the tiles from your "today" screen in your app.

Touch the "Edit" button in the top right, and all the tiles will acquire an "X", swipe up to the bottom and you will find "additional stats" with "add" buttons. Add those you need and touch "done" (at the top of the screen) to fix them in place. If you want to change the order of the tiles you can drag them up or down.

I hope this helps.

Cheers