03-02-2022 20:59
03-02-2022 20:59
My sense is not tracking all my steps. It keeps freezing and staying on the same number of steps here and there. I reset it a few times but it keeps happening and it making me lose my challenges
Best Answer03-06-2022 11:02
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03-06-2022 11:02
Hi, @SunsetRunner, welcome to the community, provided you are wearing your "Sense" as advised in the manual and it is set up and charged it should record your steps effectively. There are some issues with step counts, this third part article explains.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
Best Answer