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Notifications service not running, Fitbit Sense

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‎03-25-2021 13:01 - last edited on ‎03-27-2021 09:39 by Fitbit Moderator

‎03-25-2021 13:01 - last edited on ‎03-27-2021 09:39 by Fitbit Moderator

When I enter into the app, on the sense device at notifications, I got an message wrote with red that I need to reset my phone if I want to receive notifications on the tracker. I did it several times but without any success. Did anyone know a solution? 

 

 

Moderator edit: subject for clarity/label

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‎03-27-2021 09:43

‎03-27-2021 09:43

Hello @Cristea77 Welcome to the community forums! 

 

Thank you for the information and for the troubleshooting steps you've tried prior to posting! I'd recommend taking a look at our help article for troubleshooting steps: How do I get notifications from my phone on my Fitbit device?

 

If that doesn't help, I recommend taking a look at this thread for other tips and suggestions. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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