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Only the clock face works on Sense

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‎07-22-2021 08:04 - last edited on ‎07-23-2021 09:21 by Fitbit Moderator

‎07-22-2021 08:04 - last edited on ‎07-23-2021 09:21 by Fitbit Moderator

When I try to scroll off of my watch face to see my other information, example how many steps I have in the current hour, I just get a black screen.  I can scroll left and right and get the information that is supposed to be there but not up

 

Moderator Edit: Clarified subject

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‎07-22-2021 08:47

‎07-22-2021 08:47

Hello @Sleaf43 and welcome to the Help forum.  My widgets disappeared from my Versa 3, too.  Three times.  Restart your Sense.  Press and hold the button for 10 seconds or so until the Fitbit logo reappears.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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