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Pixel Notebook and Sense

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‎08-28-2020 13:49

‎08-28-2020 13:49

Find it interesting the promo page for FitBit Sense will not load on my Pixel notebook. I have to go to an old Windows notebook to see it.

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5 REPLIES 5

‎08-29-2020 07:53

‎08-29-2020 07:53

This is a web page?

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‎09-01-2020 10:18 - last edited on ‎02-01-2025 07:44 by Fitbit Moderator

In response to Rich_Laue

‎09-01-2020 10:18 - last edited on ‎02-01-2025 07:44 by Fitbit Moderator

@Rhys02 Thanks for being part of our Community! 

Let me help you with your Pixel notebook not loading the Fitbit Sense page. could you share the link that you are trying to open on your Pixel Notebook? Have you tried using a different browser like Firefox? Also try clearing the cookies and cache on your browser.

@Rich_Laue thank you for your help here.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-01-2020 10:50

‎09-01-2020 10:50

I use The Google Pixelbook Go and have no issues with that at all on Chrome!

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‎09-01-2020 11:18 - last edited on ‎02-01-2025 07:44 by Fitbit Moderator

In response to mikeyt1818

‎09-01-2020 11:18 - last edited on ‎02-01-2025 07:44 by Fitbit Moderator

@mikeyt1818 thank you for your comment.

Its good to know that you aren't having any issues on your end with the Fitbit web-page. It do believe this is more of a local issue (the computer/browser cookies) than anything else.

I'll be around

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-09-2020 10:23

‎09-09-2020 10:23

I have the original pixelbook and no issues here

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