My sense stopped charging so I was sent a replacement. It has not been more than a month and the replacement will only hold a charge for a few hours. Customer Service suggested that I turn off all of the features that I purchased it for, to monitor the battery. So not only do I lose a device for this time, but at some point I’d like to utilize the features I bought it for. After the monitoring I still need the Fitbit for runs using the heart rate monitor and gps. So how does turning off the features help at all. Why would they advertise all of these features with a 6 day battery life, if you can’t use any of them and the only help they give is telling you to turn them off. I’ve been using fitbits since 2008, this is the first time I’m thing of switching.
