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Positive Customer Experience feedback

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‎05-13-2022 18:32 - last edited on ‎05-14-2022 14:07 by Fitbit Moderator

‎05-13-2022 18:32 - last edited on ‎05-14-2022 14:07 by Fitbit Moderator

I chatted with Luis on 5/13/22 at around 9:20pm and I wanted to give good feedback but when I closed the app the survey didn't pop up 😢. Luis was very helpful and knowledgeable. He was patient with me as I'm bad with technology and gave me some good tips with my FitBit device. I'm just sad I couldn't give feedback, hope others are able to and that the workers are getting rewarded for their good service. Thank you FitBit team. 

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎05-14-2022 07:18

‎05-14-2022 07:18

I think you may have posted this in the wrong place, though the comment is appreciated. This forum is generally reserved for those having issues with their device.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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0 Votes

‎05-14-2022 14:06

In response to DramaQueenDiva

‎05-14-2022 14:06

Welcome to the Fitbit Community, @SmogDog. Thank you for sharing your chat experience and for your feedback.

 

I don't  know if the survey can get activated but I left a note on your case and tagged Luis. 

 

Thank you  for your comment @DramaQueenDiva.

 

Have a great weekend! 

Andrea | Community Moderator, Fitbitp>

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