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Refuses to open

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‎12-23-2020 09:30

‎12-23-2020 09:30

After 5 or six attempts to persuade Fitbit sense that me wifi network password was correct, gave in and asked app to shiut down. This it did and now refuses to open, in spite of all the s.o.p.'s that fitbit suggest. As the password is correct for every other device I have, why does fitbit insist it's wrong? Either I'm stupid, or fitbit is...

 

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3 REPLIES 3

‎12-23-2020 09:12

‎12-23-2020 09:12

Why does fitit sense tell me I have an incorrect wifi password... When it works with everything else I have on the same network?

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‎12-23-2020 09:42

‎12-23-2020 09:42

Hi @FltLtntbiggles  did you try to remove the app and start fresh?

Stepping in the U.S.A. since September 2013. Android 14

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‎12-24-2020 15:19

In response to Odyssey13

‎12-24-2020 15:19

What version WiFi do you have @FltLtntbiggles is the Sense plugged in and charging? 

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