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Replacement link for Sense not working

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‎08-02-2023 13:22 - last edited on ‎08-04-2023 16:02 by Fitbit Moderator

‎08-02-2023 13:22 - last edited on ‎08-04-2023 16:02 by Fitbit Moderator

Due to a number of issues with my fitbit sense,  I was offered a replacement. The link is unresponsive once I fill out the details,  was sent another link, same issue...any clues???


Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎08-02-2023 14:35

‎08-02-2023 14:35

Hi @LINDACURRAN - probably best to chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

Best Answer

‎08-03-2023 06:47

‎08-03-2023 06:47

Are these posts reviewed by fitbit? Phone, email, forum, v difficult to get a helpful response 

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0 Votes

‎08-04-2023 16:06

In response to LINDACURRAN

‎08-04-2023 16:06

@LINDACURRAN Welcome to the forums. @Guy_ Thanks for always helping our members.

@LINDACURRAN Before anything else, let me explain that the community forums are designed to provide a place where members can seek and help other members with their inquiries. However, I understand how important this is for you as I also want you to receive your replacement. For this reason, I've forwarded your post to our Support team so they can look into this. You'll receive an email shortly with more information.

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