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Screen Wake isn't working on my Sense

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‎12-06-2022 21:55 - last edited on ‎12-08-2022 10:16 by Fitbit Moderator

‎12-06-2022 21:55 - last edited on ‎12-08-2022 10:16 by Fitbit Moderator

My Sense clock face does not light up when I move my wrist. Need to always press the side to lightup.

Can't find where in the setting to adjust.

 

Moderator Edit: Clarified subject

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‎12-08-2022 10:49 - edited ‎11-23-2023 05:13

In response to Guy_

‎12-08-2022 10:49 - edited ‎11-23-2023 05:13

Hi there, @AChoo. Welcome to the Community Forums. 

I agree with @Guy_, please go to your quick settings and check if the screen wake has been accidentally been turned off. To do so, swipe right from the clock face on your watch to access the quick settings. Here you can change whether the screen turns on when you turn your wrist. For more information, see How do I navigate my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎12-06-2022 22:06

‎12-06-2022 22:06

Hi @AChoo - swipe the watch face to the right to get to Quick Settings and enable the wrist wake icon.

 

If you have Sleep enabled the wrist wake is disabled. This avoids it waking up under movement at night.

 

It is advisable to set a sleep schedule, in the watch Settings, Quiet modes, Sleep mode, SCHEDULE MODE.

Author | ch, passion for improvement.

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‎12-08-2022 10:49 - edited ‎11-23-2023 05:13

In response to Guy_

‎12-08-2022 10:49 - edited ‎11-23-2023 05:13

Hi there, @AChoo. Welcome to the Community Forums. 

I agree with @Guy_, please go to your quick settings and check if the screen wake has been accidentally been turned off. To do so, swipe right from the clock face on your watch to access the quick settings. Here you can change whether the screen turns on when you turn your wrist. For more information, see How do I navigate my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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