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Screen Wake on Sense isn't working

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‎12-09-2021 08:51 - last edited on ‎12-10-2021 17:11 by Fitbit Moderator

‎12-09-2021 08:51 - last edited on ‎12-10-2021 17:11 by Fitbit Moderator

I have reset the quick wrist option and turned my fitbit on and off and the quick view is still not working.  I also deleted the app and reinstalled it and am still having issues.  My Sense Fitbit is fairly new.  I'm a chef and really need to have this option as my hands are full of grease and do not want to tap my phone.   Is there any other steps to correct this?

 

Moderator Edit: Clarified subject

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‎12-09-2021 09:45

‎12-09-2021 09:45

Hi, @Krstovich! Take a look at settings like do not disturb and sleep mode, too. I've accidentally turned those on before and they will deactivate that setting.

MakMak | Community Council

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