Sense 2 won't track exercises or steps

[ChangeCelsius]

my sense tracker no longer tracks my exercise or steps

Moderator Edit: Clarified subject

[MarioDings]

To be sure: Your Fitbit Sense does not count any steps any more. Or do you mean that he connection between Sense and Phone is not working?

If the Sense does not work correct, try a factory reset. 

[ChangeCelsius]

my sense no longer tracks my walking exercise. I used to be able to choose exercise. I'd see my top exercises, I could choose one and it would track my exercise. It would also connect to GPS and show my walking or running map with my distances. It now hesitates when I choose exercise, and then goes back to exercise category like it never was chosen. I can see total steps but no exercise for day. Also my temp under weather shows Celsius even though fahrenheit is in all my settings. 

[MarioDings]

It sounds like there's something really wrong. I should try for a factory reset. A soft reset won't do anything I guess.

You will have to reconnect your fitbit to the app and maybe adjust some settings.

[ChangeCelsius]

thank you

[Treesie800]

HI, I noticed a slight descrepancy with the steps, then yesterday I couldn’t log exercise, keeps coming out of it, so decided to restart it, it went into a boot loop of just going in out of logo screen. Contacted fitbit as now appears dead, can’t reset up the device in my phone as Bluetooth won’t find it. It’s 2 3/4 years old.Fitbit have offered a discount for a new one, but I’m not convinced that’s it’s to do with the change to the google dashboard as was fine before.

[Jdl-3400]

Mine went into boot loop as well. Bright green/blue screen flashing. Then Red X. Held the button down until the screen went dark. 10 minutes off tried again. It booted normal. Might be about dead.

[GinaBerea]

I'm also stuck on Celsius. And not getting credit for exercise when I walk.