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Sense Battery not charging

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‎06-19-2021 07:20 - last edited on ‎06-21-2021 05:54 by Fitbit Moderator

‎06-19-2021 07:20 - last edited on ‎06-21-2021 05:54 by Fitbit Moderator

I'm on my 2nd Sence. It was replaced on warranty but it took way too long for the replacement. Now I'm having the same battery issue with this one after a few months. I don't fell like through the long drawn out return process. I think ill try something different.

 

 

 

Moderator edit: subject for clarity/word choice

 

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‎06-21-2021 05:56

‎06-21-2021 05:56

Hello @RonAub. Welcome to the community forums! 

 

I'm sorry for the experience and thank you for the detailed information and for your feedback. At this time, I was able to see that you have reached out to our Support Team and they have provided information and assistance. If you still have questions about the outcome of your case, I recommend replying back to them and they will be glad to continue assisting you. 

 

On a side note, I've moved your post to the Sense board to keep our forums organized. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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