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Sense - GPS information still going to previous user

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‎09-08-2021 11:50 - last edited on ‎09-08-2021 17:24 by Fitbit Moderator

‎09-08-2021 11:50 - last edited on ‎09-08-2021 17:24 by Fitbit Moderator

My wife wasn't using her Sense, so she gave it to me. We've reset/cleared everything we can think of on the watch and both phones, but her Timeline in Google Maps is still receiving my GPS data from the Sense. I've reviewed all my GPS settings, and I'm not sharing my location. Is there a fix?

 

Moderator Edit: Clarified subject

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‎09-08-2021 14:43

‎09-08-2021 14:43

@GreyBrewer Your Sense is connected to your wife’s Fitbit account. Do you have an account of your own? If yes, go to settings on your device, choose “About” Select “Factory reset”. Connect Sense to your account.

 

If no, follow the steps above, download the Fitbit app from Google play, or Apple store. Create a new Fitbit account within the app and connect to Sense by following the step by step instructions.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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