Sense - How do I get in touch with Support team?

[Mieszel]

Last week I had a chat with Fitbit. Now I have another question but I can not find the function anymore and also not an email address. How can I make contact with Fitbit?

Moderator Edit: Clarified subject

[eezeepee]

https://myhelp.fitbit.com/s/support?language=en_US 

Here's the Get Support page and "Live Chat" is the first option.

[Guy_]

You can also reach support in the Fitbit App, click profile photo, Help & support, Contact customer support.

[Rich_Laue]

Also tap your avatar in the top right of any page, then tap contact fitbit. 

Or tap the link to help, found below, scroll to the bottom off the page, tap contact fitbit. 

Or.use Google. 

[Mieszel]

thank you. problem solved

[LizzyFitbit]

Hi everyone, it's good to see you here in the forums. @Rich_Laue Thanks for your great help!

@Mieszel I'm glad you sorted this out and thanks for checking the suggestions shared in this thread. Just to clarify, please note we we’re no longer offering support by email. However, you can follow the steps mentioned above to get in touch with us via chat or phone, or post your question in the Help Forums to receive help from the Community.

By the way, let me invite you to visit the Health & Wellness board where you can share your story, meet new people and find tips to reach your fitness goals.