Sense OS 5.1 - problems with Voice reply and Sync

[Deechte]

Now that I have the latest FW update with Fitbit OS5.1 on my Sense, I run into two problems, that weren’t there before the update.

1) Sometimes Voice reply on text messages stops working. I don’t know what triggers that. What happens is that the Sense briefly shows it’s processing when I’ve finished speaking, but then goes back to the screen with the microphone button to start recording a voice reply, instead of showing me the text result and offering me to send it. I need to restart the Sense to solve this, because reconnecting to the phone via bluetooth or force closing the Fitbit app on the phone doesn’t fix it. And then usually after half a day or so I end up in the same situation and I need to restart again.

2) Sometimes at apparently random moments, the Sense and my phone don’t sync anymore. I usually see that only after a lot of time, when I recognize that I’ve not been getting notifications on my Sense anymore. Opening the Fitbit app and triggering a sync manually will not succeed, it will try syncing for a while and give up with an error. Toggling bluetooth off/on doesn’t fix it, neither does force closing the Fitbit app. I am only able to fix it by either restarting the Sense or the phone. It is especially annoying, cause my step count will not sync to my phone and be lost when I restart the Sense. So that leaves me no other option than to reboot my phone, but it doesn't always help either.

Problems 1) and 2) may occur separately or at the same time.

[Eric92400]

the same problems without or with new os... Incroyable! i don't Understand why Fitbit sents this with any problems 

[Rich_Laue]

Try here for your sync problem. 

[Deechte]

Hi, I saw that, the app even pointed at that. I did all the obvious checks. Moreover, the sync problem doesn't always occur, and I don't know how to reproduce it.