09-17-2021 17:36
09-17-2021 17:36
I just upgraded from the original versa to a Fitbit sense and I am running into a really odd issue.
I am wondering if anyone else has experienced this and if there is a workaround.
The issue:
Upon initial data synchronization with MyFitnessPall, Fitbit/MyFitnessPal, the relevant fitbit data is imported properly, however the app fails to automatically update the any data afterwards. I am then forced to disconnect the app within my fitness pal and then resynch the data.
It's very tedious to disconnect and resynch the app everyday just to get the relevant Fitbit data adjustment.
Is this an known issue and is there a workaround?
Best Answer09-20-2021 19:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-20-2021 19:36
Hi @DrDavid0425,
Just so I'm clear, are you trying to upload your Fitbit data to MyFitnessPal? If your information is syncing properly from the Sense to the Fitbit app, I'm led to believe that the issue is more with MyFitnessPal than Fitbit itself.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer