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Sense charging cord suddenly stopped working

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‎09-20-2021 18:31

‎09-20-2021 18:31

My sense still charges when I use my husband's charging cord. Mine suddenly stopped working- I know it's the cord because I have tested it in many places, while my husband's cord still works. How do I get a replacement since this is still a fairly new device?

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‎09-20-2021 18:39

‎09-20-2021 18:39

Hi @PippiDC  you just tell customer support all the steps you've taken to show it's the charger.

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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