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Sense Pairing Request

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‎10-05-2022 15:45

‎10-05-2022 15:45

Recently, every time I open my Fitbit app, I receive a prompt to pair my Sense. 

I have checked my Bluetooth pairings on my phone before opening the app. Sense shows connected to Bluetooth. 

Upon opening the Fitbit app, it requests that I pair my Sense. The Sense syncs just fine and appears to work normally. 

I have the most current Sense and app updates installed. 

Anyone else having this nuisance issue??

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‎10-06-2022 03:57

‎10-06-2022 03:57

Hi, @akbeaver welcome, try restarting your "Sense". Squeeze the side button for about 20 seconds and release it when the logo appears. After about 30 seconds the clock face will reappear and normal service will be resumed. If you are still having the problem after a device restart, go into your Fitbit app and clear the cache then restart your phone.

Let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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