12-28-2020 04:39
12-28-2020 04:39
Since some days now clicking on the Stress Management tile, as a Premium user, brings up a blank screen.
It was working but since switching account to load my Versa data and switching back to the Sense account, it no longer works.
I tried removing the cache and syncing [which is fine everywhere] but no joy.
Any ideas what happened and how to fix it?
Author | ch, passion for improvement.
Answered! Go to the Best Answer.
12-28-2020 22:08
12-28-2020 22:08
Thanks @Marrrmaduke , wasn't looking forward to doing that so tried other solutions.
Logged out.
Force stop app,
Clear cache.
Login.
It seems to have fixed it.
I'm guessing a phone reboot might have too.
NB. A force stop of the Fitbit app seems to only partially stop it, because the cache is partially filled after, each time you do a clear followed by a second clear, but it is probably enough to clear the corruption, on restart of the app.
Also the refresh status bar is behaving more normally and I now get the tick when sync is complete, though often the bar disappears before getting the tick. A most annoying bug and subject of a feature request to keep it till refresh/sync is complete.
Author | ch, passion for improvement.
12-28-2020 21:39
12-28-2020 21:39
@Guy_ reinstall Fitbit app. Oh joy...
12-28-2020 22:08
12-28-2020 22:08
Thanks @Marrrmaduke , wasn't looking forward to doing that so tried other solutions.
Logged out.
Force stop app,
Clear cache.
Login.
It seems to have fixed it.
I'm guessing a phone reboot might have too.
NB. A force stop of the Fitbit app seems to only partially stop it, because the cache is partially filled after, each time you do a clear followed by a second clear, but it is probably enough to clear the corruption, on restart of the app.
Also the refresh status bar is behaving more normally and I now get the tick when sync is complete, though often the bar disappears before getting the tick. A most annoying bug and subject of a feature request to keep it till refresh/sync is complete.
Author | ch, passion for improvement.