10-20-2021 13:53
10-20-2021 13:53
Just bought me a FitBit Sense. Set my credit cards up under the wallet in the FitBit app. Go the cards verified and such through the banks to where they are active with FitBit pay. But when the phone goes to sync with the Sense, I get error codes of "error sending commands to sense AB0290000 A3026985 A3026F00..." Gives option to try again. I do and get the same errors. I've rebooted both the cell phone and the Sense. Even cleared the cache out on the phone. Nothing works.
10-21-2021 05:51
10-21-2021 05:51
Hi, @Stromy93, welcome, you do not mention the make or model of your cell phone. Most phones work well with Fitbit but some need careful attention Fitbit-compatible devices provides detail. I'm afraid I know nothing about the error codes. I wonder if you are having a problem with "Syncing" Why won't my Fitbit device sync? provides guidance. If you are not able to resolve your problem I suggest you contact "Customer Support" here, use the chat facility or phone for a prompt response.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
10-21-2021 09:32
10-21-2021 09:32
Is the error with a sync of your data @Stromy93 or with Fitbit pay?
Are you saying that the Bank shows that the Sense Fitbit pay is connected, but your card is not loaded onto the Sense?
10-21-2021 13:55
10-21-2021 13:55
10-21-2021 14:46
10-21-2021 14:46
What is not working about the Wallet?
Do you have any cards loaded onto the Sense?
If so, what happens RHR trying to pay?
10-21-2021 20:53
10-21-2021 20:53
07-04-2022 08:03 - edited 07-04-2022 08:06
07-04-2022 08:03 - edited 07-04-2022 08:06
Did you ever figure this out? I'm having the same issue...
07-04-2022 09:00
07-04-2022 09:00
Hi, @kingcobraninja, welcome, my understanding of your question is that you have successfully loaded your card into the wallet on your phone app but it has not appeared on your "Sense" wallet when you synced.
Can you please confirm the make & model of your phone along with the O/S (It needs to be newer than Android 10 or IOS14)? Where are you? Fitbit Pay Bank & Transit Support List gives details of banks and transport that are supported by Fitbit What should I know about Fitbit Pay? provides comprehensive background information.
Please post here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.