Sense battery draining quickly

[AnneDes]

bough a Sense 3 months ago, and suddenly, the battery died (I had charged it the day before). I charged it again, It took 2 hours, and at 100% charge, it last only 12 hours

Moderator edit: subject for clarity/format

[SunsetRunner]

Have you tried a restart? Hold the button in until you see the Fitbit logo. After it restarts try charging again and see if that helps.

[Miss13Defy]

Having the same issue. I've restarted it per recommendations, turned off all notifications, etc and still it won't last more than the day, super frustrated. About to switch back to my versa 2. 

[lablover55]

turn off bluetooth.

[Guy_]

Check which version of the Fitbit App you have.

There was an issue with it causing high battery drain which was supposed to have been resolved in the latest version, but may have come back.

As @lablover55 says a temporary solution to verify this is to turn off Bluetooth to see if the battery drain returns to normal.

[kobr]

This is strange. Why do I need a watch without Bluetooth?

[KennyFo]

Having the exact same issue after updating to 128.5.49

[Guy_]

@KennyFoHere's where you can check your watch version. No mention of 44.128.5.49, is this some beta version?

More importantly check you Fitbit App version; profile photo, Help & Support, is it the latest?

@kobrIts only necessary to turn off Bluetooth to isolate if it is a Fitbit App issue. Did you check the version you have?

[KennyFo]

Thanks for getting back to me.

I checked the fitbit app on my iphone > pressed the sense watch icon > there it says last synced, version 128.5.49 & battery low  

[Guy_]

@KennyFo 

Probably best to contact Fitbit Support directly to enable them to check this out. They may be able to help you resolve it..

[KennyFo]

Ok, will do. 

[ithurtstom]

Having the exact same issue. The battery of my Sense goes from 100% to 14% in 24h. No GPS usage, turned notifications, etc. 

Sense Firmware version: 44.28.5.38

Fitbit app version: 3.44 (last updated 2021/07/21)

[Guy_]

@ithurtstom  Thanks for the feedback - It is interesting to know the bug exists with those versions.

At this point its probably best to inform Fitbit Support directly. They may be able to help you and establish that this is a new issue with 3.44.

[lablover55]

Just turn it on when you need to sync. It will resolve itself. Mine did..