Sense battery drains quickly

[Chemsath]

i have to charge my Seanse 2 to 3 times a day, this is ridiculous, pay that much money and only had it  8 months.

Moderator Edit: Clarified subject

[Guy_]

Hi @Chemsath - such short battery life is not normal.

Did it get wet or does it get hot when charging? if so stop charging immediately.

Try a full Shutdown from the watch Settings, About menu, Wait at least 10 seconds before placing on the charger to restart it and charge it.

You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. they may take you through a factory reset.

It is doubtful you can fix it and as it is still under warranty, the quickest way to resolve it is to take it to the shop for a new replacement, hopefully over the counter.

[MarreFitbit · Accepted solution]

Hi there, @Chemsath. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense. I understand where your concern is coming from. @Guy_ Thanks for helping out!

Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

In addition, I'd like to share with you that the battery life will depend on how frequent certain features are used in general. For more information, see Can I extend my Fitbit device's battery life?

Nevertheless, I've seen you contacted our Support Team after posting here. Please stay tuned to your inbox, someone will reach out to you as soon as possible.