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Sense battery drains quickly

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‎09-18-2021 17:47 - last edited on ‎09-20-2021 04:43 by Fitbit Moderator

‎09-18-2021 17:47 - last edited on ‎09-20-2021 04:43 by Fitbit Moderator

Hi im using android phone. I just received my new sense on Friday. Charged fully then. I hv read to turn off features that will drain the battery. By Saturday night my sense left with 25% battery life. I charged it full before I went to sleep.. By Sunday morning when i got up it left with 75% battery. Going by this rate and that I have read thru on how not to drain the battery unnecessarily and the fact that it is a new purchase, it is disappointing. Pls advise. Thanks.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-18-2021 19:07

‎09-18-2021 19:07

Hi @Junefyy  so you read this article? click to see. When you first get any Fitbit, it seems to use the battery faster as you play around to check out all the features. See if anything in that article helps you and let us know. It might take a few days for you to get things settled down with your battery use.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-18-2021 23:35

In response to Odyssey13

‎09-18-2021 23:35

@Junefyy The main big battery drainers on the Sense seem to be the SpO2 app, snore detection, Always on display and GPS. Do you currently use any of these features regularly? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎09-19-2021 23:19

‎09-19-2021 23:19

@Junefyy - it could be a known Bug with the Fitbit App. Try turning off the phone's Bluetooth and see if it stops draining so quickly.

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