Fitbit Sense not receiving notifications

[Mjrt]

I have followed all the troubleshooting tips, restarted sense, updated all that needed, but still not getting notifications, when I first brought it I was getting the notifications, but just stopped working 

Moderator edit: subject for clarity/label

[SunsetRunner]

Are you using an iPhone? If so, did you recently update the operating system?

[WilsonFitbit]

Hello @Mjrt. Welcome to the community forums! @SunsetRunner It's nice to see you around and thanks for your great input! 

Thank you for the information and for the troubleshooting steps you've tried. Adding to @SunsetRunner's post. I also recommend making sure that Sleep Mode or DND aren't activated. Note that you can't have both settings activated at the same time, but when any of these settings are activated: 

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in quick settings.

On a side note, please make sure to follow the recommended troubleshooting steps from this help article: How do I get notifications from my phone on my Fitbit device?

Hope this helps. 

[Blackpm]

Both my dnd and sleep modes are on. How can this be changed? I don't get any notifications. I'm about done with this sense!