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Sense battery is draining quickly

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‎09-23-2023 14:29 - last edited on ‎09-23-2023 14:34 by Fitbit Moderator

‎09-23-2023 14:29 - last edited on ‎09-23-2023 14:34 by Fitbit Moderator

I've had my sense for a year now and the battery life has been great lasting up to 6 days without charge. Within the past 3 days however, the battery on my sense has been dying within 12 hours. This is having always on display turned off, the brightness turned low and not using the watch to record activities etc. I'm not sure what has caused this sudden change, it's as if the watch has stopped working properly. Any help would be greatly appreciated!

Moderator Edit: Clarified subject

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‎09-23-2023 14:36

‎09-23-2023 14:36

Hi there, @amcc12. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense and your time in trying to troubleshoot it before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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