Sense battery issues

[Angieapp]

getting very frustrated that the last 2 sense watches have  died with a month of using them

Is anyone else having the same problem

Also The iconic ones seem to work a lot better and the tracked the swim lengths far better than this one does it doubles the number of lengths you do.

Not great seeing is a new model 

[Gr4ndp4]

Hi, @Angieapp, welcome, I assume you have been in contact with "Customer Support" about your problem devices.

You may find this article of interest How do I track my swims with my Fitbit device? May I suggest you check your settings? I'm a daily swimmer and while occasionally I have a lap count glitch I find it's pretty accurate.

I hope this is helpful.

Cheers

[Guy_]

Hi @Angieapp  - you may be one of the unlucky ones whose watches have drowned. This seems to be a prevalent problem especially as some watch faces detach completely, meaning the seals can be somewhat unreliable.

Have a look in the forums, personally I avoid getting them wet which is no help to you for swimming.

Who knows you may be lucky to have one that will resist water intrusion but after warranty I wouldn't risk it.

[Angieapp]

Let hope new one works. Getting very frustrated .

[Angieapp]

Unlucky yes. Let hope the 3rd one they are sending works. If it says its for swimming that what is should do the watch isnt cheap at £299.00 getting very fruatrated ..  and very concerned that my warranty as spme point will run out and it fails again  i have used fifbit for years but this new model from my experinces it not good