10-01-2023 22:16
10-01-2023 22:16
The other day, I went to put on my Sense and found there was no display. Not clock face, nothing. The side button, when pushed, still performed the vibrate function and my phone still sync'd to the device. I put it on the charger to fully charge but no display on the watch at all appeared. I tired to restart it by holding the side button for 15 seconds. Again, I could feel it vibrate but no display.
Over the weekend, I let it drain the battery completely. Before it fully drained, my phone (Android Nokia G60) would still sync and even determined it had low battery. Once fully drained, I put the watch on the charge cable and after a few moments, the Fitbit logo appeared. However, once booted, the display still does not appear. Indeed, my phone can still see the Sense and can sync with it. Again, I can press the side button and feel it vibrate. What gives?
I did not perform any firmware updates. I didn't even get notified about any updates.
Any ideas? I don;t think this related to the others' boot loop issues experienced.
10-02-2023 15:23
10-02-2023 15:23
Same thing.. This seems to be an issue since 2018 with nothing more than.. do the long reset as a response. I've done the long reset on the charger at 100% everything and nothing literally 20 times or more. It's extremely frustrating to pay as much as I've paid only to have an issue from 2018 still be something we as the customers have to deal with. Doesn't seem like fitbit is too concerned....
10-05-2023 02:16
10-05-2023 02:16
I note the watch's sensor underside still flicker and it still virbates when I get a call from my phone. It also tracks my steps and sync's to my phone app.