01-28-2021
09:18
- last edited on
01-29-2021
03:27
by
MarreFitbit
01-28-2021
09:18
- last edited on
01-29-2021
03:27
by
MarreFitbit
Suddenly this morning my Sense which I’ve had for 4 months, has a black screen and no response. Not syncing either. It worked when I first woke up. I can swipe left and right and see icons and notifications when I swipe down. None of the apps are responsive when touched. Cannot go into settings on watch - none of it is working. I figured, maybe a reboot.... but that won’t even work.
Battery on phone (cause I can’t see that on watch either) says it’s at 70%.
I have tried everything. Now what? This watch is driving me insane. I never had a single issue for 6 years with my Apple and this has been nothing but a disappointment.
Not worth the money. I’m beyond frustrated while reading through the forum at all the similar issues I’ve encountered.
Moderator Edit: Clarified subject
01-28-2021 10:35
01-28-2021 10:35
Put it on charge in case its flat, after a while
Start the watch [Hold button till it vibrates or logo appears < 10 seconds] Wait for the clock to reappear. |
Author | ch, passion for improvement.
01-29-2021 03:29 - edited 08-30-2023 08:04
01-29-2021 03:29 - edited 08-30-2023 08:04
Hi there @Carr2020, welcome to the Community Forums. We acknowledge the limitation we have on our part particularly on what you have experienced. We‘re taking into consideration your comments and sentiments with regards to our products and services. Thanks for trying to troubleshoot the issue with your Sense before reaching out.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
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